Humanresourcer offers a full range of call center services from inbound to outbound campaigns, from a basic project to the most complex program.
1. Customer Acquisition, Growth and Retention
Humanresourcer friendly and professional staff can be your company's initial contact with a customer to gauge their interest in your products or services. Using Humanresourcer for customer acquisition, growth and retention will streamline your sales process by eliminating the need to cold call. Services include:
2. Customer Care / Customer Service
Humanresourcer can ensure help is always available.
We can provide your customers with valuable help desk services 24 hours a day, 365 days a year, without extending your operating hours.
Humanresourcer can provide your customers with general information lines or offer more sophisticated customer care such as:
All care and inquiry services are tailored to meet your specific needs.
3. Help Desk & Technical Support
Humanresourcer offers valuable after sales support.
Our representatives can provide support through order processing, allowing your sales force to pursue their next sales call without the burden of follow up and paper work.
After sales service is available for products or services in any industry. Help desk and technical support services includes:
4. Crisis Support Lines
Humanresourcer can act as your front line in a crisis or when timely, clear information must be given to your customers.
Our Customer Service Representatives are available 24 hours a day to receive calls for any situation.
Humanresourcer crisis support lines are regularly used for product recalls.
5. Receivables Management
Take the hassle out of collections and receivables management.
Humanresourcer has highly trained consultants available to follow up unpaid bills or assess credit or job applications.
Once account and billing inquiries are complete, our agents are often in a position to discuss other products and services with your customers. Use this opportunity as a chance to cross sell and up-sell.
Make receivables management work for you! Receivables Management services include:
WORKING ON YOUR TERMS CONTRACT & PERMANENT JOBS